1. How do I know my nail size?
No need to worry about your nail size hun! All of our nail sets come complete full sets with 20 nails for your convenience, so that you will always have the perfect size.
*Exact order of nail placement does/may not have to match the photo displayed above. You can exchange placements for a more unique style.
*Colors may look different in person than on our website due to lighting and skin tone.
2. When will I receive my order?
Currently, our processing time is 5 business days. But since all of our nails are handmade, please allow UP TO 3 weeks to process your order, we will contact you if it takes that long. Please note that process time does not include shipping time. Your nails will then be ready to ship after it is processed. Domestic USA shipping will be 2 - 5 business days. International can be up to 7-14 business days.
After you have received a shipping confirmation, your nails are now with the shipping carrier and out of our hands. We are not responsible for any missing, stolen, or lost packages,
3. Returns? Exchanges? Refunds? Cancellations?
Cancellations will only be accepted within 24hrs of purchase. Due to COVID-19, we will not be granting refunds. No returns or exchanges unless items are defective upon receiving. You will have 2 days to let us know of any defective nail, after that, there will be no exchanges.
4. How long do my nails last?
With proper care and handling, your nails will stay on between 1-3 weeks. Daily activities such as washing dishes or working out can put moisture onto the nail bed and soften the glue. When they come off, remove the nail tab or glue, and then re-apply. Or place in original package for storage. Our nails are reusable!
Nails used with sticky tabs will last 1 day and are great for special occasions, or if you simply love to switch up your look from day to day.
5. How do I remove my nails?
Your nails will naturally start to lift after long wear. Where there is lift, apply and massage cuticle oil on the area, and then submerge your nails into warm water for 10 minutes. Gently push on the tip of the nail to remove. If nails are still glued, re-do steps as much as needed. Your nails are re-usable, so keep the packaging for storage when nails are not being used. DO NOT USE ACETONE TO REMOVE NAILS unless you do not plan on wearing them again. They will permanently damage your nails.